Salesforce Admin Online Training With Placement

Salesforce is the world’s most mainstream cloud-based CRM Tool. Salesforce Administration training by “Surya Techsolve” will enable the students to master in core features of Salesforce admin from basic to advanced level with real-time scenarios to ace the organization highlights. Our Salesforce admin training program will empower us to execute, design and administer Sales and Service Clouds. You can gain in-demand skills to implement troubleshooting, customizing apps, implementing automation, security and much more through hands-on practice sessions and real-time use cases.

Learn Salesforce Administration Online or Classroom from the trusted institute “Surya Techsolve” based out in Hyderabad that guides you to gain practical and the theoretical aspects of the Salesforce CRM. You can expand your skills by giving certification exam and get certified and give a solid lift to your Salesforce Career. Enroll today for a much trending Salesforce Admin training program. We also provide Salesforce Admin Corporate Training for the Organizations to reach their business goals.

Key Features of Salesforce Admin Training
- 30 Hours of Instructor-led Classroom and Online Training
- 100% Real-time Hands-on Project Experience
- 100% Practical Approach
- 10+ Experienced Certified Trainers
- Flexible Schedule at Your Own Pace
- 100% Access to Class Recordings
- 100% Placement Assistance
- 24X7 Technical Supports
Pre-requisites

There are no Prerequisites to learn Salesforce training course online or classroom. But prior knowledge as a developer or an administrator is beneficial.
The following professionals are get benefited by learning Salesforce Administration Course
- System Developers
- App Builders
- Sales Representatives
- IT Managers
- Functional Consultants

Salesforce Admin Course Curriculum

Introduction of Cloud Computing
- What is Cloud Computing?
- Advantages of Cloud computing
- Overview On Cloud Services
- Saas(Software as a Service)
- PaaS(Platform as a Service)
- IaaS(Infrastructure as a Service)
- IaaS vs SaaS vs PaaS
Types of Cloud
- Public Cloud
- Private Cloud
- Hybrid Cloud
Introduction of CRM
- What is CRM?
- CRM History
- On-Premise CRM
- On-Demand CRM
- Legacy CRM Systems
Introduction of Salesforce and Its Product
- What is Salesforce?
- Importance of CRM and Solutions
- Growth of Revenue using CRM
- Comparison of Salesforce CRM with other CRM’s in the Market
- Salesforce Products
  
  Sales Cloud
  
  Service Cloud
  
  Marketing Cloud
  
  Community Cloud
  
  Lightning Platform
  
  Database.com
  
  Data.com
  
  Chatter
- Salesforce Editions and Licenses
Environments and Sandbox Types
- Production Environment
- Developer Environment
- Testing Environment
Sales Cloud Generic Business Process
- Features of Sales Cloud
- Products
- Campaign
- Lead
  
  Lead Management
  
  Assignment Rule
  
  Auto-Response Rule
  
  Lead Process
  
  Web-to-Lead
  
  Lead Members
- Account
- Opportunity
- Contact
- Contract
- Quote Manage
- Order
- Forecast
- Entitlement
CPQ Overview
- CPQ Introduction
- Price Book
- Product Master
- Quote and QuoteLine
- Email Quote
- Quote Version
Service Cloud Customer Service
- Features of Service Cloud
- Case Alerts
- Case Queue
- Assignment Rules
- Solution
- Public Knowledge Base
- Web-To-Case
- Email-to-Case
- Self-Service Portal
- Escalation Rules
Company Information Overview
- Creating a Company Profile
- Setting Fiscal Year
- Setting Business Hours
- Setting Holidays
- Setting Language
- Identifying Edition
Force.com Overview
- Creating Trail Account
- Creating a Developer Account
- Setup-Personal Setup
- About Administration Setup
- Standard Applications
- Creating a Custom Application(Design)
- Standard Tabs
- Creating Custom Tabs
- Standard Objects
- Creating Custom Objects
- Creating Custom Fields
- Creating Custom Picklist
- Field Dependencies
User Management Overview
- Creating Users
- Creating Roles
- Creating Custom Profiles
- Discussion on Standard Profiles
- Creating Permission Sets
- Creating Public Groups
- Creating Queues
- Login History
- Login Issues
- Password Policies
- Network Access
- Login Access Policies
Relationships in Salesforce
- Lookup Relationship
- Master-Detail Relationship
- Many to many Relationships
- Junction Object
- Rollup Summary Fields
- Hierarchical
- External Relationship
- Real-Time Scenarios
Validations and Formulas
- Overview of validation
- Creating a Validation Rule
- Functions in Validation
- Conditional AND, OR
- Text and Arithmetic
Layouts and Forms
- Page-Layout on Objects
- Mini Page-Layout
- Search Layout
- Record Type
- Compact Layouts
- Field Level Security on Layout
Security Level Model Overview
- Object Level Security Concepts
- Field Level Security Concepts
- Record Level Security Concepts
Workflows and Approvals
- Overview of Workflows
- Email Alerts
- Tasks
- Field Updates
- Outbound Messages
- Time-dependent Workflow Actions
- Order of Execution
- Approval Process Definition
- Dynamic Approval Process
- Multi-Step Approval Process
- Parallel Approval Process
- Approval Process Actions
- Real-Time Scenarios
Process Builder Concepts
- Introduction
- Actions
- Conditions and Criteria
- Immediate Action
- Scheduled Action
Data Management with SFDC
- Overview Import wizard
- Limitations on Import Wizard
- Data Export
- Import Objects
- .CSV File usage in Salesforce
- Import Data into Salesforce
- Data Loader Concepts
- Mass Transfer Records
- Mass Delete of Records
Security Settings
- Single-Sign-on settings
- Session Settings
- Password Policies
- Identity Provides
- Login Access
- Identity Connect
- Email Admin Setup
Email Administration Overview
- Email Attachments
- Templates
- Email Attachments
- Email Footers
- Deliverability
- Delivery Settings
- Organization-Wide Addresses
- Setting Email Footers
- Compliance BCC Email
Communities Overview
- What is Communities?
- Salesforce Communities?
- Types of Communities
- Enable Salesforce Communities
- Creating Community
- Enable Global header for Communities
- Adding Tabs to the Community
- Adding Member to your community
- Community Users
Reports and Dashboards
- Importance of Reports
- Discussion On Standard Report
- Creating a Custom Report
- Creating a Tabular Report
- Creating a Summary report
- Creating a Matrix Report
- Creating Joined Report
- Creating Report Types
- Applying Filters on Report
- Run Report
- Export Report
- Create a Dashboard
- Report Folders
- Custom Folders
- Fetching Dashboard into Visualforce
Resolving Project Issues
- Overview of Types of Projects
- Issue Capturing and Priority
- Issue Resolving
- Issue escalation
- How RealTime Issues
- Overview on Outlook Email
- Code Checking
- BluePrint
- Agile Methodology
- How to Clear RoadBlocks
- Office Communicator (O.C)

Salesforce Admin Course Curriculum

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Salesforce CRM Administration Training Course

Salesforce Admin Course Curriculum

Upcoming Batches

Salesforce CRM Training

Digital Marketing Training

AWS Training

Our Student Saying...